Missing parts
Missing a piece? We'll send it
It doesn't happen often, but if your set is missing a part we'll send you a replacement. Fill in the form below and we'll take care of it.
Before you start
What we'll need
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Set code
The code on the front of the box, starting with B — for example B1552.
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Part details
The part number or a photo of the part from the instruction booklet, and how many you need.
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A photo helps
A quick photo of the booklet page or the missing spot speeds things up.
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Postal address
Where we should send the replacement part.
Still need help?
Lost the booklet?
Find building instructions for your set.
Call us
(03) 9585 5182
Mon–Thu 9am–5pm, Fri 9am–3pm